KTX Hosting KTX Hosting

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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It comprises detailed info about all the actions that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of how-to videos clarifying how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by actual individuals and provides real solutions. We periodically update our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can contact our fantastic team of technical support engineers available 24-7 and eager to help you with any issue. Each support ticket you send will be answered in less than one hour (the average ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 249947

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: properstatus.com


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